Terms of Service

Last Updated: December 4, 2025

Please read these Terms of Service ("Terms") carefully before using the Golden Phoenix Agency LLC website or engaging our services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using Golden Phoenix Agency LLC's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms, you should not use our services.

2. Description of Services

Golden Phoenix Agency LLC provides performance marketing services, including but not limited to:

• Nutra Marketing campaigns and optimization
• Lead Generation services
• Digital marketing strategy and consulting
• Campaign management and analytics

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

3. Client Responsibilities

As a client of Golden Phoenix Agency LLC, you agree to:

• Provide accurate and complete information about your business and marketing goals
• Respond promptly to requests for information or approvals
• Comply with all applicable laws and regulations in your marketing activities
• Ensure all marketing materials and claims are truthful and not misleading
• Maintain appropriate licenses and permissions for products and services being marketed

4. Payment Terms

Payment terms will be specified in individual service agreements or proposals. Unless otherwise stated:

• Invoices are due upon receipt or as specified in the service agreement
• Late payments may incur interest charges or service suspension
• All fees are non-refundable unless otherwise specified in writing
• Client is responsible for all transaction fees, taxes, and charges

5. Intellectual Property

Client Content: You retain ownership of all content, trademarks, and materials you provide to us. By providing such materials, you grant us a license to use them for the purpose of providing our services.

Agency Work Product: Unless otherwise agreed in writing, Golden Phoenix Agency LLC retains ownership of all creative strategies, methodologies, tools, and processes developed by us. Upon full payment, you receive a license to use deliverables created specifically for your campaigns.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our business relationship. This obligation survives the termination of our services.

7. Compliance and Legal Requirements

You agree that all marketing activities conducted through our services will comply with:

• Federal Trade Commission (FTC) guidelines and regulations
• Food and Drug Administration (FDA) regulations (for health and supplement marketing)
• CAN-SPAM Act and other anti-spam legislation
• Telephone Consumer Protection Act (TCPA)
• All applicable state and local laws
• Platform-specific advertising policies (Facebook, Google, etc.)

8. Performance and Results

While we strive to deliver optimal results, Golden Phoenix Agency LLC makes no guarantees regarding specific outcomes, ROI, conversion rates, or other performance metrics. Marketing results depend on numerous factors, many of which are beyond our control.

9. Limitation of Liability

To the fullest extent permitted by law, Golden Phoenix Agency LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or other harmful code
• Campaign performance or marketing results

10. Indemnification

You agree to indemnify and hold harmless Golden Phoenix Agency LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content or materials you provide

11. Termination

Either party may terminate services with written notice as specified in the service agreement. Upon termination:

• Client remains responsible for all fees incurred up to the termination date
• We will provide reasonable transition assistance as specified in the agreement
• All confidentiality obligations remain in effect
• Certain provisions of these Terms survive termination

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify clients of material changes via email or through our website. Continued use of our services after such modifications constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms or our services shall first be attempted to be resolved through good faith negotiation. If negotiations fail, disputes shall be resolved through binding arbitration in Wyoming, in accordance with the rules of the American Arbitration Association.

15. Entire Agreement

These Terms, together with any service agreements or proposals, constitute the entire agreement between you and Golden Phoenix Agency LLC regarding our services and supersede all prior agreements and understandings.

16. Contact Information

For questions about these Terms, please contact us at:

Golden Phoenix Agency LLC
5830 E 2nd St, Ste 7000 #30007
Casper, Wyoming 82609
United States
Email: admin@goldenphoenixagency.com